Terms of service
Welcome to Erzamene. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.
1. General Information
Erzamene provides natural hair care products designed to nourish, strengthen, and support healthy hair routines. We reserve the right to update, modify, or discontinue products, services, or prices at any time without notice.
2. Product Information
We make every effort to display accurate information, descriptions, ingredients, and images of our products. However, we cannot guarantee that colors, images, or details will appear exactly the same on every device.
Our products are made with natural ingredients. Individual results may vary depending on hair type, routine, and other factors.
3. Orders and Payments
By placing an order with Erzamene, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order if necessary, including cases of suspected fraud or incorrect information.
All payments must be completed before orders are processed and shipped.
4. Shipping
Orders are processed within the timeframe stated on our website. Shipping times may vary depending on the carrier and destination.
Erzamene is not responsible for delays caused by shipping carriers, weather conditions, customs, or circumstances beyond our control.
5. Returns and Refunds
Please review our Return & Refund Policy for information regarding eligible returns, refunds, and damaged products.
6. Use of Products
For external use only. Please follow product instructions carefully. We recommend performing a patch test before using any new hair or beauty product.
Erzamene is not responsible for reactions caused by improper use or individual sensitivities.
7. Intellectual Property
All content on this website, including logos, images, text, branding, and product names, belongs to Erzamene and may not be copied, reproduced, or used without permission.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.
9. Limitation of Liability
Erzamene is not responsible for any indirect, incidental, or personal damages resulting from the use or inability to use our products or website.
10. Contact Information
If you have any questions about these Terms of Service, please contact us:
Erzamene
Email: support@pinkycoscom